Connecting your Employees to Information
Today's service organizations must focus their efforts on sustainable and profitable growth. The emergence of powerful, easy-to-use, and inexpensive technology has empowered businesses to connect electronically to their employees and customers. The Service Manager is a powerful tool that can help your organization connect with employees and customers by creating new opportunities to increase efficiency and profitability. For example, organizing customer information electronically will create opportunities to unlock the value of customer relationships by cross-selling, up-selling, reducing customer turnover, advocacy for the customer and reducing expenses for sales, marketing, and service. The Service Manager is ready to help you achieve growth by successfully managing long-term relationships with customers.

Connecting Systems that Make your Business Run
The Service Manager is built to integrate with Microsoft Office, industry-leading financial accounting software, and other software systems throughout your organization. For example, the Service Manager can integrate and leverage existing customer and inventory data stored inside your financial accounting software - preventing unnecessary duplication of data and the possibility of manual data entry errors. Proposals created by the Service Manager can include product images. There are many other possibilities including the ability to connect with Microsoft Excel spreadsheets for data analysis and Microsoft Word to create individualized correspondence directed at single customers or groups of customers.